Welcome to Shohoz Bazar. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General

Shohoz Bazar is an online grocery store serving customers in Nikunjo, Dhaka. These terms apply to all purchases made through our website. We reserve the right to update these terms at any time without prior notice.

2. Service Area

We currently deliver only within the Nikunjo area. Orders from outside this area will not be processed.

3. Orders and Payment

• All prices are listed in Bangladeshi Taka (BDT).

• Orders must be paid in full before delivery, using the payment methods available on our website.

• We reserve the right to cancel orders in case of incorrect pricing or product unavailability.

4. Delivery

• Delivery times are estimates and may vary due to traffic, weather, or other circumstances.

• If you are not available to receive your order at the scheduled time, additional delivery charges may apply.

5. Returns and Refunds

• Perishable items (such as fresh meat, fish, and cooked meals) cannot be returned unless they are defective or incorrect.

• For other items, please contact us within 24 hours of delivery for return or exchange requests.

• Refunds will be processed through the original payment method where applicable.

6. Product Availability

All products are subject to availability. If an item is out of stock after you place your order, we will contact you to arrange a replacement or refund.

7. Limitation of Liability

Shohoz Bazar will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services.